Call Center Team Building Activities

The functioning of a team must be effective and efficient at a call center, as if the team works well, the company they are working for enjoys the benefits and the call center company also earns a popular name. There are many call center companies which can understand the high stress that is dominating the ambience at a call center and diverts its efforts towards the team building activities in a manner to do away with the stress levels.There are various ways through which a contact center call center can develop the strength of its team. However, it should be done in the fun way so that the team members at the call center companies must be able to get motivated to work well as a team and also gain the interest in doing so.

• Arranging for team sports

Call center services must make an effort to encourage the people working at the call center companies in signing up to play games like cricket, football, kickball, bowling, softball, or any other sports. This gets the team members at the contact center call center enthusiastic and they play as a team against other call center companies or against other businesses in that particular region. The call center services can arrange for sports in which both the men as well as the women working in the call center can participate. This helps in team bonding and the team members come to know each other better, so that in future they gain the impetus to work together as a team and also enjoy it.

The call center companies can also have team jerseys distributed to the employees and also get the sports equipment required for playing games. After a game is over, the contact center call center can also arrange for refreshments like tea, coffee, beverages and drinks, as well as some snacks and maybe pizza. If the team wins, the company can also have a party to boost up the team spirit even more.

• Having costume contests

Apart from sports, people working at the call centers can also take part in costume contests. The call center representatives can come fashionably dressed to the call center maybe once in a month, and the company decides who has the best costume after a fashion parade takes place at the contact center call center. This enables a fun atmosphere for the people to come closer to each other so that they can better work together as a team and have no differences.

• Yoga Classes

For relieving stress, the call center companies can also offer complimentary yoga or aerobics classes in order to reduce stress and help create a better working environment to work in. These classes enable the call center agents to take their minds off their work for some time and alleviate the stress levels so that they can work effectively.